Customer Data Hub Status

User Interface

Degraded Performance

APIs

Fully Operational

Cloud Regions

Fully Operational

Client-Side CDN Regions

Fully Operational

Client-Side mCDN Tag Delivery Network

Degraded Performance

Server-Side Data Collection and Processing

Fully Operational

Server-Side Data Access and Storage

Fully Operational

Server-Side Machine Learning

Fully Operational

Incident Status

Degraded Performance

Components

User Interface, Client-Side mCDN Tag Delivery Network



September 22, 2026 2:35PM UTC
IDENTIFIED

Engineers have identified an issue for customer using the Advanced Javascript extension with the GitHub sync feature. Some ASCII characters are being encoded incorrectly, causing the javascript to fail. Engineers have identified a code fix to resolve the issue. While the solution is being verified and released, any affected users can copy/paste the javascript from GitHub to the draft template in the TiQ user interface to get things back up and running as soon as possible. If you require further assistance please contact our Support team.

September 22, 2026 9:04PM UTC
IDENTIFIED

Update: Potential Fix Being Tested The issue has now been consistently reproduced and an encoding mismatch in the GitHub sync path has been confirmed as the root cause. Engineering is testing a proposed code fix. Once validation and QA is completed, the fix will be released to production as quickly as possible. Until then, please do not trigger a GitHub sync or publish a GitHub-linked Advanced JavaScript extension. The previously communicated draft-copy workaround remains available for affected profiles. We will provide another update when the production release is completed.