April 29, 2024 5:00PM - May 20, 2024 5:00PM UTC
Cloud Regions, Server-Side Data Collection and Processing
Tealium’s infrastructure is being expanded to maintain seamless operations with increased server-side traffic. We are adding IP addresses to all of our data processing regions.
If you are using safelists (also known as whitelists or allow lists) in outbound connectors, function actions, or file import (except S3), we ask that you include the new IP addresses.
The additional IP addresses will be introduced on the following dates:
Apr 29, 2024 - US – Oregon
May 6, 2024 - EU (Ireland and Frankfurt)
May 13, 2024 - APJ (Hong Kong, Sydney, Tokyo)
May 20, 2024 - US – US East 1
To check on whether you are impacted by these changes please work with your network and/or security team to see if any of these existing IP addresses are currently configured and add any from the document linked below that are missing.
18.166.4.167 - ap-east-1 (Hong Kong)
13.112.219.50 - ap-northeast-1 (Tokyo, Japan)
52.62.159.75 - ap-southeast-2 (Sydney, Australia)
52.29.185.253 - eu-central-1 (Frankfurt, Germany)
54.229.215.104 - eu-west-1 (Dublin, Ireland)
3.210.6.72, 3.210.238.60, 107.23.142.239 - us-east-1 (Ashburn, Virginia)
50.18.192.141 - us-west-1 (San Jose, California)
44.238.18.189 - us-west-2 (Oregon)
If you don’t find any of the above IP addresses configured in your systems, no further action is needed. Otherwise, refer to the following article to update your list of IPs: https://docs.tealium.com/server-side/administration/ip-allow-list/
Please contact Tealium Support for further help.
April 15, 2024 6:40PM UTC
[Update] Please note that this will start in 14 days as per the schedule outlined.
